Frequently Asked Questions

Do you have questions about our process, our products, or our pricing? Read the FAQs below. You can also schedule a consultation with our team to talk through your goals and determine whether we’re a good fit for your project.

Schedule a Consultation


What is your price range?

It depends. The price of our services is like a grocery cart: the cost depends what items and how many items you put in your basket. After working in this industry for years, we have a clear idea of what most projects need. That's why we offer three packages to help you choose the right services and price for you.

What packages do you offer?

1. The Premium Package - $7,900 Average Per Unit

With this full turnkey package, you don't need to worry about anything within the kitchen and bathroom area. We will take the stress off your plate by handling the full process of design, delivery, and install of the cabinets and countertops.

2. The Strategic Package - $5,300 Average Per Unit

When you have a separate supplier and installation team, you risk potential finger-pointing and lack of accountability. The Strategic Package ensures that our team is responsible for every part of your cabinetry.

3. The Convenience Package - $3,900 Average Per Unit

If you already have a team you can trust and just need a supplier you can trust, we’re here to help. With the Convenience Package, we’ll be the lead contractor on the design and supply of the cabinets.

Learn More 

Can you go lower on price?

If we could, we’d give away projects for free! Unfortunately, to provide high-quality goods and a trained team of project managers, we need to charge a reasonable rate. In our experience, when a subcontractor offers a low-ball price, the person who suffers the most is the customer. We keep our prices as fair and reasonable as possible, to protect our customers and ensure the company can grow and serve for many years to come.

The lowest package price we offer, the Affordable Package, is extremely competitive and designed to help you get the most value from your investment. With our affordable package, we don’t just drop off cabinets and walk away. It’s designed to suit contractors who have a large and skilled team on staff that can handle project management and work with us side by side to ensure you have a smooth experience and the perfect cabinets.

Do you have your install team in-house or do you hire subcontractors?

We hire qualified and experienced subcontractors for our install work. This gives us the ability to keep our crews on each and every project, so they can provide the attention each project deserves, rather than keeping up our own crews and trying to fulfill their time between multiple projects. That said, we do have an in-house project manager and coordinators that oversee the quality of work and timelines. 

Do you offer all types of cabinets?

Yes we do. We have all types of cabinets including framed or frameless, super complexity cabinet structures, and design from most prestigious designers in today’s market. We offer all types of materials, such as wood veneers, high gloss lacquers, and laminates. We have even provided stainless steel cabinet doors for a residential development. See our product page for more details!

What areas do you serve?

Our Strategic Package is only available for projects within a 100 miles radius of our headquarters in Monroe, New York. However, our Convenience Plan and Affordable Plan are available nationwide with some restrictions or within a 100 miles radius for the full turnkey process.

Do you only offer turnkey processes, or can I just have supply?

Yes, we can provide you with supply only. With our Convenience Package, you’ll receive supply and only apply the basics of project management including shop drawing submittals, field measuring, and inspections.

What’s the timeframe?

The timeframe in production of cabinets usually depends on the level of customization. Fully custom products will take from an 8 week to a 10 week lead time if produced locally. If the product is imported, you will need to add 4 weeks for shipping by sea. And remember, there is always a need to add much more time in advance of actual installation of cabinets to allow time for submittals and field verifications. 

Do you have your own manufacturer or do you outsource? Overseas or local?

Most of our products we outsource. We only work with qualified companies who adhere to our strict standards of quality and service. For our high-end custom line, we partner with several factories where we produce our cabinets to our own specs.

How long have you been in business?

Our firm officially opened back in 2015, but a vast majority of our upper-level team have many years of experience in the cabinetry industry, specifically in multi-family construction projects.

What are your payment terms?

As you may know, industry standards for general contractors are to “Pay on Pay” when owners pay. We structure our terms with our clients to match our suppliers terms, along with the pay on pay term, so they can provide owners with a secured pay cycle from the owners down to the last sub-sub contractor. This process also eliminates the risk of payment delays on subs, which can cause delays on a project. 

Do you offer payment extensions?

We offer two options on payment extensions. The first is advance billing. With advance billing, we send the bill prior to the service being completed, so you have the time to collect the funds and pay as needed.

The second payment extension option applies if a general contractor cannot finance on their own or cannot get the owners to agree to our chain of payment system. In this case, we help with financing to give the GC up to 60 days to pay on an invoice.

These services will be provided either from our in-house finance partners or by trusted third-party financial firms, which will add an additional fee on the project budget. And, of course, it will need to go through a credit check for the financial health of the company. 

How long does it take to get an estimate?

An average estimate will take about two weeks from plans received to proposal submission. We pay close attention to the estimate’s accuracy and thoroughness. We’ll provide an RFI and work with the general contractor to make sure every aspect of the project is covered and we are all on the same page. Quality estimating is key and the foundation of a good project execution. 

How long will it take shop drawings to arrive?

On average, the lead time on first submission will be three weeks from contract sign off and one week for re-submissions thereafter.

Will you get us a better deal if we combine multiple products?

Every project is unique, so we consider every project as it is by itself. That said, we value loyalty and trust. We welcome accounts that source their projects to us all or most of the time and we will add additional discounting for that level of loyalty.

SCHEDULE A CONSULTATION


Don’t See Your Question?

Fill out this form and ask away. 

We’re happy to help in any way we can and will respond to your request within 3-5 business days.